What do we do with your Information?

When you purchase something from our store/register/contact us/ use our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opting, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Further we will disclose your personal information to our Third-Party Partners including but not limited to the space providers in Connection with the services availed by you. And, they may contact you to offer additional services related to your membership/registration with us. You may opt out of further communications with such third-party partners by contacting us and are under no obligation to meet with third-party partners or purchase additional services unless expressly agreed by you. Further, we may also request your consent to share personal information about you with certain third parties so that they can provide you with special offers, promotional materials, and other materials that may be of interest to you. With your consent, we also use and publicize your name, likeness, and other personal characteristics and private information for advertising, promotion, and other commercial and business purposes.


We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCIDSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCIDSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCIDSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of razorpay on


In general, the thirdparty providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third- party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchaserelated transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a thirdparty service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a thirdparty website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


We take reasonable security measures to protect your personal information from unauthorized access, use, modification, disclosure, or impairment. These measures include: • Using firewalls and encryption • Keeping your personal information in a secure location • Restricting access to your personal information to authorized personnel


We use cookies to maintain session of your user. It is not used to personally identify you on other websites.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

How your personal information is used?

• We use information to contact you. We might use the information you provide us to contact you for confirmation of booking on our website / app or for other promotional purposes. • We use information to respond to your requests or questions. We might use your information to answer your queries concerning our products or services. • We use information to improve our products and services. We might use your information to customize your experience on our website. This may include displaying certain content based on your preferences and/or our website usage. • We use information to look at site trends and customer interests. We may use your information to make our website, app and products better. We may combine information we get from you with information about you we get from third parties. • We use information for marketing purposes. From time to time, we might send you information about special promotions or offers. We might also inform you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you sign up on our website and/or blog we may enroll you in our newsletter. • We use information to send you transactional communications. We might send you emails or SMS about your account, any bookings you may request/undertake or any payments you may make. • We use information as otherwise permitted by law, or to comply with the law or orders of law enforcement agencies or to enforce our legal rights. • Your consent. By using the Site you shall be deemed to have expressly consented to our use of your information and data as aforementioned. Further the Company and our service providers may collect, transfer, store and process your information outside of your country of residence subject to applicable law. By providing us with your information or using the Site, you consent to the transfer and processing of your information.

Email/SMS Opt-Out & Deletion of your Account

You can opt out of receiving our marketing emails and/or SMS by unsubscribing from our marketing lists. To stop receiving our promotional emails and/or SMS, you can also write to us at It may take us about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases. You may ask us to delete or remove your Personal Data by contacting us at On receiving your deletion request, myHQ may take up to 15 days to process your request. Once your personal data is deleted, you will lose access to all service. For avoidance of doubt, it is hear by clarified that all data with respect to transactions performed by you on the Platform will be retained in accordance with applicable law.

Data retention:

We will retain your personal information for as long as necessary to provide you with our services and to comply with our legal obligations. You can request that we delete your personal information at any time by contacting us as per this privacy policy.


We will conduct regular audits to ensure compliance with our privacy policy.


You shall not share any of the following information that: i. belongs to another person and to which the user does not have any right; ii. is defamatory, obscene, pornographic, paedophilic, invasive of another‘s privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force; iii. is harmful to child; iv. infringes any patent, trademark, copyright or other proprietary rights; v. violates any law for the time being in force; vi. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact; vii. impersonates another person; viii. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; ix. contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; x. is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person;

Grievance Redressal Officer

In the event that you have a grievance regarding our privacy policy or data usage practices, you may reach out to our Grievance Redressal Officer at the details below:

Grievance Redressal Officer: Mr. Vinayak Agarawal


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